You’ll always hear someone being described as “the heart of an agency” or “the brains of the operation.” In the physiology of Luckie and Company, Luann Carter is the central nervous system.

Luann’s whip-cracking oversight and meticulous scheduling help keep Luckie’s creative process running like a well-oiled machine.

Before joining Luckie, she was director of print production for Parisian Department Store, where she planned and budgeted $25 million in projects each year. Prior to that, she also served as production manager for Profitt’s Department Store and McRae’s Department Store.

With Luckie since: 2006

Expertise: Workflow management, multitasking and deadline enforcement.

Key client experience: AT&T, Bayer Advanced, Alabama Tourism Department, AMERICAN Cast Iron Pipe Company and Saks Incorporated.