Wanted: exceptional humans

A human experience agency runs on – you guessed it – humans. But not just any humans. Exceptional, smart, nice, curious humans who are hungry for answers and full of ideas.

A career at Luckie is not about having a typical background. You may be a marketer/designer hybrid who loves crowdsourcing. Or a social media pro who brainstorms brand partnerships between meetings. And you’d definitely need to be a creative who understands the power of big data.

Since the business of human engagement is filled with infinite possibilities, we look for employees that are too. It’s a good time to be at Luckie. Plus, there are doughnuts.

Think you’ve got something (or a lot of things) to bring to the table? Let’s talk.

Why It's Great to Work at Luckie

Summer Hours

Half days on Fridays.

Doughnuts & Whiskey

Doughnuts and in-house happy hours on Fridays.

Dog Friendly

We love our humans and their dogs.


We’ll help you save for later.


Full, comprehensive coverage with options.

Paid Time Off

Because life happens.

Keep Learning

Opportunities for continuing education and career growth.

Baby Leave

Maternity and paternity paid time off available.

What’s the weirdest project you have ever worked on?

"Photoshopping clothes onto Little Debbie snack cakes."

Mat Powell

What does Luckie smell like?

"Coffee, snack cakes, brains and Jack Daniels."

Maree Jones
PR / Social Media Specialist

Job Openings

Strategic Engagement Director (Account Director)

Luckie & Company

We’re on the hunt for an Account Director that has a track record of being “ridiculously awesome” with proven success in agency account management.

This particular Account Director will:

  • Work with senior account leadership on overall account health and quality of work.
  • Establish and grow senior-level client relationships, especially as related to ongoing account planning, to ensure all opportunities and challenges are understood, solutions identified and the account is being developed in a strategic and successful manner.

Other responsibilities for the Account Director will include:

  • Provide Strategic and Marketing Leadership
  • Be seen as a trusted partner and recognized as a core team member by senior clients•Identify and act on strategic opportunities with clients, vendors and senior leadership
  • Understand core client business strategy and uncover new ways to support and deliver that strategy through superior customer experience and enabling technologies
  • Maintain brand and digital strategies, filtering client needs, educating on new innovation and providing digital solutions
  • Work collaboratively with planning, data and creative teams to profitably execute strategies and programs
  • Help plan, implement and interpret analysis to support strategies and programs
  • Ensure tactical alignment with goals, objectives and strategies
  • Foster teamwork and a constructive work environment
  • Prioritize and set expectations for key deliverables
  • Produce SOWs, briefs, budgets and other key documents
  • Lead or participate in client presentations and dialogue
  • Help build trust, credibility and client referrals
  • Effectively work with and managing remote teams
  • Ability to travel as needed, and collaborate and integrate with teams
  • Manage financial performance; maintain or improve account profitability
  • Consistently demonstrate active problem resolution
  • Work with project managers to strategically manage complex digital engagements
  • Assist in leading strategic planning engagements
  • Manage account profitability at or above margin targets
  • Develop and meet accurate quarterly and annual revenue forecasts
  • Ensure all legal documentation is accurate and in place for each phase of engagement


  • 5-7 years of relevant experience within marketing agency experience
  • Experience managing teams and client growth
  • Experience with Digital work
  • Experience with development and implementation of brand (account) strategy
  • Ability to create marketing strategy for new and existing products
  • Ability to lead and manage direct reports, including coaching and creating personal development plans for team

if you’re our next strategic engagement director, apply here:  http://smrtr.io/RwDBFQ

Apply Now

Resource Manager

Luckie & Company

The resource manager will support the Project Management Office, at Luckie, with efficiently managing employee availability and utilization across all accounts & projects. This role will report directly to the VP, Delivery and partner closely with all project managers, account managers and department leaders within our organization.

Responsibilities and Duties

The Resource Manager has three areas of responsibility (specific duties of each are explained below)

Planning, Analyzing, Evaluating

  • Works with project managers and functional leads to assess talent needs, acts as point of contact to book and confirm resources
  • Able to recognize internal project needs or risks
  • Able to match team members against project needs
  • Manage and resolves resource booking conflicts
  • Manage resourcing forecast spreadsheets for all departments based on input from weekly meetings with Project Management team
  • Assists in locating freelance/contracting talent across multiple departments
  • Maintain constant knowledge of current and upcoming projects and business development activities as they relate to resourcing
  • Monitor day to day project activities and resourcing, identifying potential instances of underutilization and actively work with department leads to address and solve those issues
  • Recommend process improvements for Resource Management
  • Responsible for managing overall utilization
  • Work to resolve any issues regarding under or over allocations of current staff members

Team Leading, Coordinating, Managing

  • Manages and produces appropriate reporting and analysis associated with effectively managing all resources across departments
  • Schedules and runs all resourcing meetings with Project Management and facilitate resourcing issues / conflict resolution
  • Meets, individually, with departmental and account/project leaders, on a weekly basis, to proactively assess resource needs
  • Serve as liaison between internal stakeholders around shifting priorities or scheduling conflicts
  • Maintains communications with appropriate agency and client personnel to ensure positive workflow. Escalating exceptions and issues to Director level as required.
  • Champion internal systems for higher productivity working

Financial & Administrative

  • Partner with Human Resources to support “new hire” paperwork for employees
  • Track and manage freelance “bench” support
  • Manages freelancer/contractor invoices to ensure they are routed appropriately within account/project management and finance
  • Support monthly billing process, where appropriate, as it relates to freelance resource utilization


2 years project management, workflow or resource management

Bachelors degree or equivalent experience

Experience within an agency preferred


To apply online, visit the job here:  http://smrtr.io/iAF5ig



Apply Now

General Inquiry

Don’t see an open position that calls to you? Introduce yourself anyway. We are always on the lookout for talented humans.

Email Us