The Desktop Support Technician's role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via help desk ticket) in a timely and accurate fashion and provide end-user assistance where required. Tech will have to be focused, driven, goal oriented, willing to learn, put in the effort, graciously accept new challenges and projects, be open to constructive feedback.

Here’s what you’ll do:

Strategy & Planning

• Support development and implementation of new computer projects and new hardware installations.
• Assist in developing long-term strategies and capacity planning for meeting future hardware and organizational hardware needs.

Acquisition & Deployment

• Conduct research on, and make recommendations for, hardware products in support of procurement and development efforts.

Operational Management

• Perform on-site analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including off-site repair for remote users as needed.
• Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels.
• Construct, install, and test customized configurations based on various platforms and operating systems.
• Collaborate with Technology team members to ensure efficient operation of the organization's desktop computing environment.
• Where required, administer and resolve issues with associated end-user workstation network software products.
• Receive and respond to incoming calls, pages, and/or work orders regarding desktop problems.
• Ensure that desktop connections, ie. network jacks are in proper working order.
• Prepare tests and applications for monitoring desktop performance, then provide performance statistics and reports.
• If necessary, liaise with third-party support and PC/MAC equipment vendors.
• Perform related duties consistent with the scope and intent of the position.

 

Here’s what we’re looking for:

• High School diploma or equivalent, and 2 year’s work experience in related field. CompTIA A+ and Network+ certification a plus
• Excellent knowledge of PC/MAC hardware.
• Excellent knowledge of PC/MAC internal components.
• Hands-on hardware troubleshooting experience.
• Extensive equipment support experience.
• Working technical knowledge of current protocols, operating systems, and standards.
• Ability to operate tools, components, and peripheral accessories.
• Able to read and understand technical manuals, procedural documentation and OEM guides.
• Strong customer service orientation.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Good written, oral, and interpersonal communication skills.
• Ability to conduct research into PC/MAC and software issues and products as required.
• Ability to present ideas in business-friendly and user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Team-oriented and skilled in working within a collaborative environment.

Luckie is looking for an Engagement Supervisor (Account Supervisor) to partner with senior account leadership on overall account health and quality of work within our health business unit, servicing local and global pharmaceutical and healthcare clients across a broad spectrum of business. This person will establish and grow senior-level client relationships, especially as related to ongoing account planning, to ensure all opportunities and challenges are understood, solutions identified, and the account is being developed in a strategic and successful manner.

Here’s what you’ll do:

PROVIDE STRATEGIC AND MARKETING LEADERSHIP

• Understand core client business strategy and uncover new ways to support and deliver that strategy through superior customer experience and enabling technologies
• Be a steward of brand and digital strategies while following medical, regulatory, and legal (MRL) requirements
• Effectively leverage and work collaboratively with planning, data, and creative teams to profitably execute strategies and programs
• Help implement and interpret analysis to support strategies and programs
• Ensure tactical alignment with goals, objectives and strategies in partnership with partner agencies (advertising, media, data, etc.)
• Participate in and/or lead client presentations and dialogue as requested
• Help build trust, credibility and client referrals to organically grow our business
• Identify opportunities uncovered during client conversations, analysis, and through pattern recognition across the account
• Effectively work with remote teams and partner agencies to build annual plans, budgets, timelines, etc
• Function autonomously while managing up to manager, SBU leadership, and senior agency leadership
• Be proactively engaged in teamwork and a constructive work environment and culture

UTILIZE STRONG BUSINESS ACUMEN

• Partner with project management counterparts to strategically manage complex digital engagements, deliver on time and on budget, and exceed client expectation
• Manage account profitability at or above margin targets
• Develop and meet accurate quarterly and annual revenue forecasts
• Contribute to new business initiatives as needed

BE AN AGENT OF PROGRESS AND GROWTH

• Share industry trends, groundbreaking innovations with the team and utilize for clients
• Full commitment to learning the clients’ business, competitive landscape, and industry as a whole
• Contribute to organizational marketing efforts (blogs, social media, etc.)

Here’s what we’re looking for:

• 6+ years of relevant experience in digital marketing including digital development and deployment
• Prior experience in pharma or healthcare marketing on the direct to patient or provider side is preferred, but not required.
• Experience planning media and working with media partners
• Ability to travel as needed and collaborate with remote teams
• Consistently demonstrate active problem resolution
• Ability to manage client budgets, billings and forecasting with diligence and accuracy
• Commitment to learning the healthcare industry
• Strong interest in technology, innovation, and data is a plus

Our strategy team is made up of creative, digitally-minded marketers who understand people as much as they understand business and brands. We’re currently searching for a strong, seasoned Senior Brand Strategist to help lead our clients into this brave new digital world.

Here’s what you’ll do:

• Identify and articulate compelling consumer insights
• Monitor cultural, social, attitudinal, and behavioral trends and perceptions
• Lead creative brief development, including business challenge sessions
• Lead and conceive concept development for communications and upstream opportunities
• Develop and participate in qualitative and quantitative insight and target understanding
• Audit and extract insights from secondary info sources
• Provide ongoing inspiration for creative communications and business problem-solving ideas
• Partner with creative teams
• Interact with brand manager level client

Here’s what we’re looking for:

• You have at least 4 years of experience at an agency in strategic brand planning.
• You’re a consumer and trend expert that transforms strategic targets into initiative targets.
• You love high-concept initiatives which go beyond tasks and brands assigned.
• Your proficiency in planner skills & knowledge has been demonstrated in varied assignments.
• Your expertise is brand building, marketing, and advertising/content strategy.
• You’ve worked in some combination of CPG, tourism, utilities, healthcare/pharma, and/or finance.
• You have strong communication skills, a charismatic personality, and powerful presentation skills.
• You have experience developing qualitative and quantitative research.

We're currently looking for a Junior Copywriter who has a little experience and a lot of talent.

Here’s what we’re looking for:

• You’re getting faster at doing a good job on the less glamorous assignments, and you’re really pushing yourself to create great ideas that can be famous and successful.
• You solve clients’ business problems in creative ways.
• Not only do you take feedback well, but you incorporate it thoughtfully and quickly.
• You get brand tone and know how to use it to do the best work.
• You have some experience working on a team with project managers and account managers.
• You can present your own work internally as well as convey excitement for your ideas.
• You think proactively and show you’re not content to wait for a great assignment to come to you.
• You're a graduate of an ad portfolio school or ad program at a 4-year college.
• You have at least 1 year of agency experience and a hunger to do great work.
• You've got a portfolio site that showcases your ability to nail the details while bringing big, breakthrough ideas to the table.

Here’s what you’ll do:

• Work with our design team on clients like Regions Bank, Alabama Power, and new business.
• Create social, digital, and experiential campaigns.
• Come up with great ideas outside of traditional media.
• Work directly with great creative directors.
• Help us do things real people care about.

At Luckie, our creative team dreams up ads and experiences that real people care about, talk about and proudly share with others. And when we do it just right, it’s super fun and creates amazing results for our clients. We're currently looking for a Senior Copywriter who has the experience to move quickly and the hunger to do the best work of their career.

Here’s what we’re looking for:

• You’re a total pro writer with a hunger to do great work.
• You love to concept and execute great ideas.
• You do all the things you did previously as a “regular” copywriter, but now you’re able to sell your own ideas and are eager to present your work in client meetings.
• Clients and co-workers respect your talents and opinions.
• You’re an example to creatives below you, and rather than compete with them, you actively help them succeed.
• You and your Senior AD partner are one of the go-to teams for big opportunities, and you also create your own opportunities.
• You make small assignments bigger, and on big assignments, you come through with awards-worthy solutions.
• You can execute your ideas all the way through production.
• You have a great attitude and thrive on success, not drama.
• You are a graduate of an ad portfolio school or ad program at a 4-year college.
• You've got at least 4 years of agency experience under your belt.
• You also have a great site full of interesting, fresh, well-written, art-directed ads.
• You're a fun person who loves being part of a team.

Here’s what you’ll do:

• Work with a great art director partner on clients like Blue Cross Blue Shield of Alabama and Regions Bank, as well as new business.
• Create social, digital, TV, print, and experiential campaigns.
• Come up with great ideas outside of traditional media.
• Work directly with your GCD and clients.
• Help us do things real people care about.

Luckie has an exciting position open for an ambitious, detail-oriented, Senior Project Manager. The selected candidate will be responsible for defining, planning, and directing the successful delivery of Luckie’s full scope of marketing solutions across advertising channels and campaigns (with current emphasis on Traditional & Digital Media, Brand Strategy, and Data & Analytics). This position reports directly to the VP of Delivery and works closely with cross-functional project teams (strategy, creative, business intelligence, and more), client contacts, and other agency partners while functioning as a central point of contact for all project related information. Additionally, this senior leader will serve as a mentor, and possibly direct line manager of more junior project managers on the team.

Here’s what you’ll do:

• Establishes strong relationships with clients by providing them with executional thought leadership and an understanding of their business, their needs, and requirements.
• Collaborates with the project team to identify the approach, budget, deliverables and schedule to deliver complex digital projects within established constraints and sets clear expectations with the team for their role in delivering to the project.
• Applies appropriate project management methodology to successfully drive delivery -- projects may utilize Waterfall, Agile, or a hybrid methodology (Senior PM is expected to be fluent and adaptable to various PM methodologies).
• Communicates scope/schedule variances to team and provides solutions for addressing.
• Maintains a clear understanding of the overarching strategy on all assigned projects.
• Oversees the architecture and implementation of interactive projects while also maintaining production knowledge by keeping current with industry developments.
• Manages project lifecycle including resource management, estimate to actuals management, project plan adherence and ensuring functional requirements are met per specification.
• Prioritizes work so not only the most urgent work is completed, but also the most important.
• Generates draft SOWs and assist in billing details.
• Manages project schedule and budget and ensures project progress from conception to completion including change management while maintaining a clear and reasonable vision of 'next steps' and the 'big picture'.
• Develops risk and change management plans that accurately reflect the scope of work and resources available.
• Develops resource plans by working with PMO peers and team leaders to ensure appropriate resources are in place throughout each project .
• Delivers instructions in a clear and concise manner, providing proper materials and documentation.

 

Here’s what we’re looking for:

• 5+ years of experience managing integrated and campaign-based marketing & advertising projects, preferably in a consulting or agency environment, across a diverse set of deliverables (websites, apps, social, etc.).
• Bachelor’s Degree in applicable field (marketing, communications.
• Strong experience across full scope of agency services, i.e. strategic initiatives, data & analytics, traditional media, and digital projects (including web & email).
• Competent knowledge of one or more of the following: software development life cycles, functional/technical requirements, web development processes, digital strategy, user experience within web/mobile.
• Strong communication, organization, and follow up skills.
• Leads an effective and efficient discussion, ensuring discussions stays on track and lead to a solution and/or clear next steps.
• Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus.
• Effective problem solving and negotiation skills to mitigate conflict or risk.
• Thinks clearly and diplomatically when participating in a discussion to field complex or sensitive questions from internal or external parties.
• Professional presentation, training and client facing skills.
• Competent understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
• Ability to work independently and thrive in a fast-paced environment.
• Proficient with various PM tools, including MS Project & Jira.
• Strong attention to detail with the ability to multitask across multiple projects.
• Positive, team-player attitude.

At Luckie, our strategy and planning team is made up of creative, digitally-minded marketers who understand people as much as they understand business and brands. We’re currently searching for a Strategy Director to some of our help our health-focused clients imagine a more exciting future for their brand while laying the groundwork to make it happen.

Here’s what you’ll do:

• Be a lead strategic voice for marketing and advertising solutions in terms of best practices, new innovations, and initiatives.
• Lead development of compelling communications strategies which drive transformative ideas for integrated creative executions through the full message funnel.
• Plan and lead complex marketing solutions workshop sessions.
• Serve as strategic partner for high levels of client organizations, cross-agency relationships, and our senior creative leadership and senior strategic engagement (client services)
• Run and participate in both internal and client work sessions and meeting presentations

Here’s what we’re looking for:

• Your high proficiency in all brand strategy and communication skills & knowledge has been demonstrated over a sustained period with multiple assignments and teams.
• You’ve worked in some combination of finance, tourism, CPG, utilities, and pharma.
• You’re charismatic with strong written and oral communication skills as well as powerful presentation skills.
• You’re a consumer insights and cultural trends junkie, with an unquenched curiosity for how people do what they do in all aspects of daily living.
• You’re a strategic collaborator with the brand team who ensures a strong fit between equity and initiatives.
• You love high-concept initiatives which go beyond tasks and brands assigned.
• You have a bachelor’s or master’s degree in a related field and at least 8 years of progressive experience at an agency in strategic brand planning.

Luckie is looking for a Senior Engagement Manager (Senior Account Executive) to join our healthcare/pharma team and partner with account leadership on overall account health and quality of work. This role will be an important part of the Strategic Engagement Team, where strategy and relationships drive revenue. 

We’re currently searching for an experienced Medical Proofreader to support a portfolio of pharmaceutical and healthcare brands while working closely with our strategic engagement and editorial team.

Here’s what you’ll do:

• Demonstrate consistent attention to detail and a relentless dedication to delivering high quality digital tactics including branded and unbranded campaigns, websites, banner ads, and other printed and digital materials.
• Provide outstanding editing, fact checking, and proofreading services for all assigned projects, while collaborating with other Editors of the agency.
• Follow established procedures and processes to ensure efficiency and quality.
• Enforce FDA, AMA, and brand style guidelines; contribute to brand style guides as appropriate.
• Provide point of view and direction to internal and associate editors that best fits the situation.
• Partner with PM/PC to create project timelines that are fair, accurate and ensure editorial rigor.
• Serve as lead editor on at least one brand and as a backup on other brands.
• Understand each brand and related disease state as well as each project’s objective.
• Cold read, copy edit, and proofread all brand-specific digital and print pieces from draft manuscript through print or digital production.
• Prioritize multiple projects appropriately to meet all deadlines.
• Occasionally attend hot-sheet and kickoff meetings related to assigned projects.
• Proactively manage workload and escalate concerns relating to quality and timing as needed.
• Perform correction checks, slugs, first half of double reads, reference checks, ISI checks, disk releases, RVP’s
• Work in close collaboration with colleagues, especially project managers and copywriters.
• Anticipate roadblocks while there’s still time to do something about it.

 

Here’s what we’re looking for:

• Bachelor’s degree in English, journalism, or communications.
• A background in medicine or science is a plus.
• You have 4 or more years of editing experience for healthcare clients in a fast-paced agency environment.
• 2-3 years of Pharmaceutical ad agency experience (Preferred).
• You’re proficient with AMA style (10th Edition), Microsoft Office Suite and Adobe Acrobat. Experience with SharePoint and Veeva Vault is preferred.
• Knowledge of FDA Guidelines.
• You have an eye for detail and accuracy with a mastery of English grammar.
• You are proactive, thoughtful, and possess creative problem-solving abilities.
• You thrive in a collaborative team environment with excellent communication and organizational skills but are also self-motivated and able to work independently.

Our analytics practice is made up of analysts, data scientists, and researchers who are responsible for data collection, management, modeling, analysis, and insights.

We are currently looking for an Analyst to translate disparate data sets into insights that ultimately drive actionable recommendations for internal teams, partner organizations, and our clients. These recommendations will drive optimizations in creative executions, paid media channels, audience targeting, and valuation, owned and earned media channels, location selection, timing, and investment levels.

Here’s what we’re looking for:

• You have a bachelor's or master’s degree in a quantitative discipline such as economics, statistics, business analytics, or marketing science.
• You have 1-3 years of relevant experience and/or training.
• You’re experienced with Google Analytics, Omniture, or comparable web analytics tool.
• You can manipulate data and running analyses using SAS, SPSS, R, Python, and/or SQL.
• You have a basic understanding of relational data properties and how to manipulate/clean data.
• You pay strong attention to detail with analytical and critical thinking skills.
• You’re a strong communicator with the ability to explain complex mathematical concepts to less data-savvy stakeholders.
• You’re comfortable handling client presentations articulately and professionally.
• You can derive actionable and strategic insights from large sets of data with minimal oversight.
• You know the difference between facts/figures, analysis, insights, and recommendations.
• You’re highly proficient at Microsoft Excel and PowerPoint (or Keynote).
• You have demonstrated your ability to visualize data and create dashboards using Tableau or a comparable tool.
• Experience with multivariate consumer and business segmentation is preferred.
• It would be great if you had an understanding of core analytics methodologies (regression, cluster analysis, factor analysis, and decision trees).
• If you have experience developing reports and analyses from a variety of different sources (email, social, CRM, paid search, SEO, Direct Mail, demand data), that’s also a plus!

We’re currently looking for an experienced Project Manager to lead the successful delivery of multiple digital/web projects through close collaboration with cross-functional project teams (analytics, strategy, UX, creative, development and more), client contacts, and other agency partners. This role will function as a central point of contact for all project related information and report to the team’s Program Director as part of the Project Management Office (PMO) at Luckie.

Here’s what you’ll do:

• Establish trusting relationships with clients by providing them with organizational and executional excellence.
• Collaborate with the project team to identify the approach, budget, deliverables, and schedule to deliver digital projects within established constraints and sets clear expectations with the team for their role in delivering to the project.
• Communicate scope/schedule variances to team and provides solutions for addressing.
• Maintain a clear understanding of the overarching strategy on all assigned projects.
• Oversee the architecture and implementation of interactive projects while also maintaining production knowledge by keeping current with industry developments.
• Manage project lifecycle including resource management, estimate to actuals management, project plan adherence and ensuring functional requirements are met per specification.
• Prioritize work so not only the most urgent work is completed, but also the most important.
• Manage project schedule and budget and ensures project progress from conception to completion including change management while maintaining a clear and reasonable vision of 'next steps' and the 'big picture'.
• Develop risk and change management plans that accurately reflect the scope of work and resources available.
• Develop resource plans by working with PMO peers and team leaders to ensure appropriate resources are in place throughout each project.
• Deliver instructions in a clear and concise manner, providing proper materials and documentation.

Here’s what we’re looking for:

• At least 2 years of experience managing digital projects, preferably in a consulting or agency environment, across a diverse set of deliverables (websites, apps, social, etc.).
• Solid track record of successfully delivering digital projects, particularly websites, from start to completion, on time and within budget.
• Competent knowledge of one or more of the following: software development life cycles, functional/technical requirements, web development processes, digital strategy, user experience within web/mobile.
• Strong communication, organization, and follow up skills.
• Leads an effective and efficient discussion, ensuring discussions stays on track and lead to a solution and/or clear next steps.
• Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus.
• Effective problem solving and negotiation skills to mitigate conflict or risk.
• Thinks clearly and diplomatically when participating in a discussion to field complex or sensitive questions from internal or external parties.
• Professional presentation, training and client facing skills.
• Competent understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
• Ability to work independently and thrive in a fast-paced environment.
• Proficient with various PM tools, including MS Project & Jira.
• Strong attention to detail with the ability to multitask across multiple projects.
• Positive, team-player attitude.

We’re currently looking to add a Director of Digital Development and Delivery to lead our team of dynamic Developers and QA Analysts as well as external partners (remote and offshore). This person will be responsible for scaling continuous improvement and growth for themselves, their team, and our company. Our primary areas in the Healthcare/Pharmaceutical practice are in web development and CRM solutions along with other emerging tech solutions. We’re seeking a leader who understands how to help our team be successful in a fast-paced, collaborative environment, working with cross-functional members on creating solutions and resolving issues as they arise.

Here’s what you’ll do…

• Participate in project scoping of deliverables, level of effort estimates, and assumptions
• Build relationships with internal and client stakeholders from project discovery through deployment, helping to mitigate and resolve issues that arise along the way
• Assess, develop, and optimize process controls & standards for different request types
• Implement ways of working in conjunction with work management tools for efficient delivery
• Ensure delivery of development tasks are completed accurately and timely
• Mentor developers with ongoing coaching for technical ownership and leadership
• Assess and support risk and change management policies and workflows

• Prioritize, direct, and appraise the activities of team personnel (short-term & long-term)
• Work closely with QA on testing strategies, and developers on pre-testing
• Ensure release management and deployment best practices are followed
• Support project resource scheduling and department capacity planning

Here’s what we’re looking for…

• 8+ years of building consumer-facing web solutions
• 5+ years in a client-facing role
• 3+ years managing a development team of local and remote employees
• Software Engineering, Computer Science or related degree, or equivalent experience
• 2+ years of Software and Architecture Consultation experience
• Experience working with remote teams and freelancers
• Understanding of SDLC as it pertains to marketing clients
• Knowledge of Waterfall and Agile development methodologies
• Cross-platform knowledge and integration skills
• Strong leadership, communication, and relationship-building skills
• Self-Starter with ambition, team spirit, and an entrepreneurial attitude
• Competency in using Jira for Development & QA workflow management
• Understanding at a high level of the following languages/platforms:
  • HTML5 / CSS / JS
  • Adobe Experience Manager (AEM)
  • PHP / WordPress
  • Responsive HTML emails
  • HubSpot
• Experience with release and deploy schedules across self-managed, shared hosting, and cloud-based hosting infrastructures.

We’re currently looking for a development lead who will provide technical oversight for one of our project teams to deliver digital solutions to our clients. We are looking for a strong senior developer with proven hands-on development experience.

Here’s what you’ll do:

• Work cross-functionally with the Account Management, Project Management, Business Intelligence, Database Administrators, Dev Ops, Creative, and Analytics teams to achieve common goals.
• Ensure delivery of development tasks are completed in a timely manner.
• Maintain and ensure workflow and change management policies are followed.
• Work directly with clients for discovery and investigation of all projects, as well as working with clients to resolve any issues that may arise.
• Prioritize, direct and appraise the activities of development team personnel.
• Proactively anticipate client needs based on client history or requirements.
• Develop a rapport across the team that fosters collaboration and communication across functions and departments.
• Document solutions and processes specific to the development team.
• Work closely with analytics to ensure appropriate visitor data is being tracked on websites.
• Work closely with QA on testing strategies, and developers on pre-testing.

Here’s what we’re looking for:

• You have 5 or more years of digital development experience, preferably with frontend and backend.
• You have 2 or more years of experience in a client-facing role and at least 1 year of experience leading a team of local and remote developers/engineers.
• You have experience working with offshore or remote development partners.
• You understand SDLC as it pertains to marketing clients.
• You have knowledge of Waterfall and Agile development methodologies.
• You have cross-platform knowledge and integration skills.
• You have strong communication skills.
• You have experience with release and deploy schedules across self-managed, shared hosting, and cloud-based hosting infrastructures.
• You have Continuous Integration experience using Github, Jenkins, etc.

At Luckie, our analytics practice is made up of analysts, data scientists, and researchers who are responsible for data collection, management, modeling, analysis, and insights. We are currently looking for a Director of Data Analytics to lead the analytics team in day-to-day as well as support the VP of BI and Analytics Solutions in driving our vision forward. This role will work closely with functional team members in strategy, media, tech, and creative to develop actionable insights, measurement strategies, and ultimately drive data-driven decision making to improve marketing and business outcomes.

Here’s what you’ll do:

• Teach, mentor, lead and manage a team of analysts and data scientists through day-to-day deliverables as well as development planning.
• Provide differing perspectives, ideas, or approaches to direct reports as well as collaborative powers.
• Acquire data in various formats stored across disparate systems to create a unified view of the customer, business, category, and marketing activities.
• Support digital initiatives with tagging, QA, UTM, and measurement best practices.
• Develop and oversee measurement plans customized to each client’s individual needs and objectives.
• Act as a liaison between the analytics team and strategy, connections strategy, development, and technology.
• Oversee and improve modeling outcomes for logistic, linear, and non-linear methods relating to MMM and attribution.
• Oversee and improve translation of our proprietary approach to multi-dimensional customer segmentation (including cluster analysis methods, reduction methods, etc.)
• Ensure visualization best practices are leveraged across all reporting and dashboards.
• Provide recommendations on the best technology for dashboards, data storage, etc. based on client needs.
• Participate in fast-paced client pitches including delivery of insights, proposing BI solutions, and presenting with the pitch team. 

Here’s what we’re looking for:

• You have 5 or more years of related experience and/or training (or equivalent combination of education and experience).
• You have strong communication skills with the ability to flex to various personalities in a leadership capacity while partnering within the organization for the greater benefit of the team.
• You're great at giving feedback and coaching at various levels of experience.
• You can talk about relational data concepts in your sleep.
• You have experience modeling and overseeing models built in SAS, SPSS, R, Python, etc.
• You can translate complex mathematical concepts to less data-savvy stakeholders.
• You understand data flowing in and out of marketing systems and technologies.
• Ideally, you have a Bachelor's or Master's degree in a quantitative discipline such as economics, statistics, business analytics, or marketing science.
• You have experience with tools like Google Analytics, Omniture, Adobe, or comparable web analytics tool.
• You have a strong understanding of core analytics methodologies (regression, cluster analysis, factor analysis, and decision trees).