Luckie’s Strategy & Planning team, made up of creative-minded brand leaders who understand people as much as we understand business and brands, is seeking a digitally minded marketer who dreamed of becoming an anthropologist (until they realized being a marketing consultant pays better).

Through your career, you’ve been an insights finder, communications planner, and financial trends watcher. You tell great stories and help your clients connect the dots between human behavior, creative development, and business strategy.

So what’s next?

In this client-facing role, you will work with our Director of Strategy & Planning to lead our bank client into this brave new world.

At Luckie, we help our clients find the human in their brands.

• Relationships are built on what we have in common.
• When there’s a fundamental human connection between a brand and their customers, we open ourselves up to a world of opportunities to learn more, connect better, and communicate more creatively and effectively throughout the customer journey.

That’s where you come in. As our Brand Strategist, you’re:

• on the hunt for insights – a master at qualitative and quantitative research with a keen eye on the intersection of culture, people, and brand
• keeping your head out of sand – you know what’s happing outside the agency world and are actively looking for ideas on how you can translate that to our clients and their brands
• consistently hitting the target – telling compelling stories that engage both client and internal teams and crafting briefs to keep creative visionaries on strategy
• reinforcing the team – participating in new business as an inquisitive and thorough brand strategy expert

Qualifications

• Bachelor’s degree required, master’s degree a plus
• Minimum 3 years of progressive experience in strategic brand planning; agency experience required
• Brand building, marketing, and brand management expertise in some combination of finance, tourism, CPG, utilities, pharma
• Strong written and oral communication skills
• Charismatic and powerful presentation skills

Luckie has a great opportunity for an Engagement Manager (also known as an Account Executive) to join our healthcare/pharma team. This person will support leadership in establishing and managing meaningful long-term relationships with our clients, our teams, and our vendors. Engagement Managers are an important part of the Strategic Engagement Team, where strategy and relationships drive revenue. As an Engagement Manager, you are… 

A liaison – successfully cultivating client relationships while keeping agency management abreast of client objectives, opportunities, issues, successes, and key personnel changes

An expert – all-knowing as to the status of your accounts, regardless of responsibility level, making sure work is done on time and on budget, collaborating with workflow and Project Management teams

An amazing multi-tasker – really, we don’t know how you do it all!

A team player – working closely and collaboratively with Workflow/PMO, Analytics and Business Intelligence, Strategy, Creative, Development and Production 

Responsibilities

• Opening jobs, presenting work estimates to client for approval, ensuring no agency work begins without prior written consent (while still anticipating needs and working with supervision to forecast)
• Reviewing work prior to presenting to client and ensuring the work is on strategy
• Partner with team on legal submissions and ensuring final approvals are received prior to launches
• Preparing written status reports for clients (also to be shared internally as requested); attending and often leading regular status meetings
• Coordinating monthly client billing
• Reviewing and approving invoices prior to sending
• Developing agency recommendations and points of view for client presentations
• Proactively looking for organic growth opportunities to increase revenue
• Effectively work with remote teams and partner agencies to build annual plans, budgets, timelines, etc.
• Function autonomously with managing up to manger, SBU leadership and senior agency leadership

Qualifications

YEARS OF RELEVANT EXPERIENCE

• 2+ years progressive agency experience working with clients on digital marketing components including websites, banners, eCRM, etc.
• Experience in pharma or healthcare marketing on the direct to patient or provider side is preferred

EDUCATION REQUIRED

• Bachelor’s degree in marketing or related field preferred

KNOWLEDGE, SKILLS, AND COMPETENCIES

• Must demonstrate competency in both written and verbal communication
• Ability to travel as needed and collaborate with remote teams
• Consistently demonstrate active problem resolution
• Commitment to learning the healthcare industry
• Strong interest in technology, innovation, and data is a plus
• Social media experience is also a plus
• Experience with Workfront preferred
• Must complete background check

We are looking for a Lead Analyst who can translate large data sets into insights that ultimately drive actionable recommendations for internal teams, partner organizations, and our clients. These recommendations will drive optimizations in paid media channels, audience targeting and valuation, owned and earned media channels, location selection, timing, and investment levels.

Responsibilities

• Leads analytics strategy, implementation, and execution in the Financially Regulated Services SBU.
• Develops methodologies and approaches to data prep/cleansing and analysis to maintain data integrity throughout analysis.
• Develops scoring tools and algorithms to normalize like data and compare agnostic of variables like media channel.
• Analyzes creative performance on a daily, weekly, monthly, and yearly basis in partnership with the media team to find optimization points and areas of exploration for test and learn scenarios.
• Partners with strategy, creative, and technology teams to deliver thorough recommendations relating to creative analysis.
• Partners with strategy team to analyze primary research.
• Leads all day-to-day client interactions with clients within the SBU on behalf of the analytics team.
• Develops and maintains all dashboards and client-facing reports.
• Partners with data science team to deliver advanced analytics deliverables such as segmentation, marketing mix modeling, propensity modeling, etc.

Qualifications

YEARS OF RELEVANT EXPERIENCE

• 3-5 years related experience and/or training; or equivalent combination of education and experience

EDUCATION REQUIRED

• Bachelor/Master’s degree in a quantitative discipline such as economics, statistics, business analytics or marketing science

KNOWLEDGE, SKILLS, AND COMPETENCIES

• Execution or understanding of core analytics methodologies (regression, cluster analysis, factor analysis, and decision trees), at a minimum must be able to interpret outcomes of these analyses

• Strong understanding of relational data properties and how to manipulate/clean data

• Strong analytical and critical thinking skills, strong attention to detail
• Ability to maintain focus on strategic goals within all analyses, modeling exercise, and tool development exercises.
• Strong communications skills (both external and internal)
  • The ability to explain complex mathematical concepts to less data-savvy stakeholders
  • Ability to handle client presentations articulately and professionally with little to no support from other internal stakeholders
  • Experience leading internal teams to construct meaningful measurement plans based on documented client objectives
• Ability to derive actionable and strategic insights from large sets of data with minimal oversight
  • Knows the difference between facts/figures, analysis, insights, and recommendations
  • Links insights to business objectives for actionable plans
• Highly proficient at Microsoft Excel and PowerPoint (or Keynote)

• Demonstrated ability to visualize data and create dashboards using Tableau or comparable tool
• Financial/Regulatory industry experience a plus
• Team lead and/or supervisory experience a plus
• Experience using Google Analytics, Omniture, or comparable web analytics tool a plus
• Experience with multivariate consumer and business segmentation a plus
• Proven understanding of machine learning concepts, algorithms, or implementations a plus
• Understanding of/experience with tag management systems and best practices for digital tag management a plus
• Experience manipulating data and running analyses using SAS, SPSS, R, Python, and/or SQL a plus

Luckie is seeking a DevOps / Systems Engineer to work with our awesome IT and DevOps team. This person will drive the way we deploy, verify, and monitor applications and services. In addition to hands-on systems engineering, they will work with all stakeholders to help define DevOps processes and shape the development culture. The DevOps / Systems Engineer will assist in the ongoing improvement of continuous integration tools, environment provisioning and development workflows. They will ensure that we have appropriate levels of security, monitoring and alerting set up for all our applications across our mix of physical servers, private cloud and public cloud.

Responsibilities

• Release Management
• Ensuring availability, performance, security, and scalability of AWS production systems
• Architect and present highly scalable and complex solutions
• Design and implement build, deployment, and configuration management.
• Test implemented designs.
• Build and test automation tools for infrastructure provisioning.
• Handle code deployments in all environments using a combination of services such as GitHub, Jenkins, npm, composer, rsync, cloudformation, terraform and ansible.
• Manage cloud environments in accordance with SOC2 Type2 initiatives.
• Monitor metrics and develop ways to improve
• Interact with multiple teams to coordinate deployments for different projects
• Provide technical guidance and educate team members on development and operations
• Brainstorm for new ideas and ways to improvement development delivery
• Partner with senior managers to plan automation process of new projects
• Build, maintain, and monitor configuration standards
• Create virtual network infrastructure and dynamic routing configuration in support of tenant environments
• Deploy and debug cloud initiatives as needed in accordance with best practices throughout the development lifecycle
• Provide infrastructure and server support for Azure Active Directory and SSO configurations

 

Qualifications

YEARS OF RELEVANT EXPERIENCE

• 3+ years of experience building and maintaining AWS infrastructure
• Experience with open-source technologies and clous services
• Strong experience with Linux-based infrastructures, Linus/Unix administration, and AWS
• Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL, Hadoop, Elasticsearch, Redis, Cassandra, and/or Mongo
• Experience administering and deploying development CI/CD tools such as Git, Jira, or Jenkins

EDUCATION REQUIRED

• BS in Computer Science, IT, IS, or equivalent area of technical study
• AWS Certification required (AWS Certified Solutions Architect)

KNOWLEDGE, SKILLS, AND COMPETENCIES

• Familiarity with agile software development in Go, Java, Javascript
• Solid understanding of Linux and vhost configurations
• SSL procurement and DNS management
• Familiarity with DKIM, SPF and DMARC configurations in support of enterprise Hybrid Exchange
• Heavy use of CLI tools such as Powershell, bash, and awscli
• Experience with AZURE is a plus

Do you dream in the marketing cloud? Are you able to communicate with various stakeholders at different levels across various departments? Do you enjoy bringing in business driving ideas and mixing technology and digital marketing expertise? If so, you may be just the person we need at Luckie! We’re currently looking for a Marketing Automation Engineer who understands the need to build integrations that are scalable and is particularly proficient with HubSpot. This person needs to be very good at solution diagrams and documentations as well as interested in working alongside our health and pharma SBU to launch a new, innovative drug.

*This is a contract role that is expected to last at-least 3 months

Responsibilities

• Create, analyze and implement solutions that will develop a competitive edge for our clients using marketing cloud solutions.
• Understand digital, social, and mobile marketing trends, utilize industry best-practices to create and enhance our technology stack to create a best-in-class data-driven platform
• Design and implement changes to existing software architecture including API based integrations
• Recommend the best solutions and decide the best instances to leverage vendor system capabilities vs building custom solutions
• Provide internal and external guidance around how best to configure and leverage multiple enterprise SaaS marketing cloud solutions to operationalize complex, data-driven marketing programs
• Perform in-depth capability and configuration discovery around marketing technology solutions. Assist with audits of technology solutions and make recommendations for optimization
• Help guide platform migrations and implementations
• Serve as one of Luckie’s technical SMEs and assist with training for internal stakeholders
• Contribute to recommendations for executive level audiences relating to marketing technology

 

Qualifications

YEARS OF RELEVANT EXPERIENCE

• 5+ years of experience in the technology aspects of Digital Marketing and Marketing Automation
• 3+ years hands-on experience with a Marketing cloud platform (ex: HubSpot, Salesforce, Oracle, SAP, Adobe, Marketo, etc.)
• 3+ years Coding dynamic and responsive emails/landing pages/forms
• 3+ years with CRM Systems (Salesforce, Microsoft, Oracle, SAP, etc.)
• 2+ years T-SQL & Relational Database Management Systems (MySQL, Oracle, Postgres, SQL-Server)
• 2+ years working with API Integrations Experience managing and using third party integrator tools and systems like Zapier, Workato, Tray.io.

EDUCATION REQUIRED

• Bachelor’s Degree in the field of Computer Science and/or Technology or relevant experience
• Top-Level certification from marketing cloud platform (ex: HubSpot, Salesforce, Oracle, SAP, Adobe, Marketo, etc.)

KNOWLEDGE, SKILLS, AND COMPETENCIES

• Knowledge of analytical technologies and tools.
• Fluency in HTML, CSS and JavaScript
• Knowledge of object-oriented programming language Excellent communication and presentation skills with technical, non-technical and executive audiences

The Client Financial Analyst is a great opportunity for someone interested in an exciting, client-facing finance role supporting Luckie’s portfolio of clients. This role will operate as the business partner to our strategic business unit (SBU) leaders and will be relied on heavily for client financial analysis and ongoing insights. This role will report to finance and the SBU leader with most of the time spent with client team leaders.

Responsibilities

• Managing client contracts
• Preparing annual client budgets and monthly forecasts with revenue and resource breakouts
• Pricing, developing statements of work and change orders for client approval
• Tracking client KPIs, business and financial metrics
• Preparing for and participating in monthly/quarterly client reporting meetings
• Developing and communicating financial insights to the internal client team
• Reviewing monthly and quarterly client P&Ls by expense line, purchase order and project for timely insights and performance improvement recommendations
• Monthly billing, WIP analysis, revenue recognition, revenue transfers, purchase order reconciliation and any potential write offs
• Coordinate with PMO Resource Manager to model profitable team resource recommendations
• Maintaining client legal and digital security (SOC2 Type2) compliance standards
• Developing improved finance/delivery dashboards and reporting packages
• Continuous finance and reporting process review and improvement
• Finance, reporting and PMO tools education
• Leads or participates in client finance, legal and digital security audits
• Ad-hoc client business and financial analysis requests

 

Qualifications

• 3+ years in a financial analysis or accounting role
• Bachelor’s degree in Accounting or Finance required
• Experience presenting to clients and/or managers outside of the finance/accounting department
• Strong attention to detail and accuracy for individual and team projects
• Advanced computer skills with MS Office, accounting software, Excel and database queries
• Ability to manipulate data into user-friendly summarized presentations, reports, charts and graphs highly desired
• Experience with an Advertising Agency, Consulting Firm or Professional Services Organization a plus
• Certified Management Accountant (CMA) or other finance certifications a plus
• Experience with Intacct accounting system and WorkFront PMO or similar ERP systems a plus

Luckie is looking for a highly motivated, detail-oriented, experienced Business Analyst. The selected candidate will be responsible for tasks related to digital project requirements (typically web development and CRM) as well as support account management, project management and development teams throughout the entire project lifecycle.

Responsibilities

• Elicit and analyze business requirements and provide clear and concise documentation for business owners
• Elicit and validate functional and technical specifications for development and QA teams
• Create use-case diagrams, activity diagrams, data flow diagrams, and other industry-standard documents using UML standards
• Provide direction on determining best technical implementation approach and document ways of working ​
• Understand and document as-is and to-be state of systems or applications
• Perform GAP analysis, highlight associated risks through the project life cycle & provide best optimal solutions
• Perform User Acceptance Testing ​
• Support QA team to develop and execute test cases ​when needed
• Act as a Liaison between PM, Dev. QA & Strategic Engagement Teams to “connect dots”
• Standardize the format for necessary documentation across the agency and prepare training materials to share across the agency

 

Qualifications

YEARS OF RELEVANT EXPERIENCE

• 3+ years with preference given to real-world work experience related to website development and database management system.
• Preference for experience working on Pharma projects and/or CRM systems

EDUCATION REQUIRED

• An undergraduate college degree with major in Information Technology or Computer Science

KNOWLEDGE, SKILLS, AND COMPETENCIES

• Competent knowledge around SDLC, Agile & Waterfall methodologies, elicitation/analysis techniques, programming, and database management systems
• Strong ownership, interpersonal, and communication skills
• Strong attention to detail with the ability to multitask across multiple projects
• Proactive, positive, team-player attitude
• Ability to learn and adopt new technologies and processes quickly

Luckie has an exciting position open for an ambitious, detail-oriented, Senior Integrated Project Manager. The selected candidate will be responsible for defining, planning, and directing the successful delivery of Luckie’s full scope of marketing solutions across advertising channels and campaigns (with current emphasis on Traditional & Digital Media, Brand Strategy, and Data & Analytics). This position reports directly to the team’s Program Director and works closely with cross-functional project teams (strategy, creative, business intelligence, and more), client contacts, and other agency partners while functioning as a central point of contact for all project related information. Additionally, this senior leader will serve as a mentor, and possibly direct line manager of more junior project managers on the team.

Responsibilities

• Establishes strong relationships with clients by providing them with executional thought leadership and an understanding of their business, their needs, and requirements
• Collaborates with the project team to identify the approach, budget, deliverables and schedule to deliver complex digital projects within established constraints and sets clear expectations with the team for their role in delivering to the project
• Applies appropriate project management methodology to successfully drive delivery – projects may utilize Waterfall, Agile, or a hybrid methodology (Senior PM is expected to be fluent and adaptable to various PM methodologies)
• Communicates scope/schedule variances to team and provides solutions for addressing
• Maintains a clear understanding of the overarching strategy on all assigned projects
• Oversees the architecture and implementation of interactive projects while also maintaining production knowledge by keeping current with industry developments
• Manages project lifecycle including resource management, estimate to actuals management, project plan adherence and ensuring functional requirements are met per specification
• Prioritizes work so not only the most urgent work is completed, but also the most important
• Generates draft SOWs and assist in billing details
• Manages project schedule and budget and ensures project progress from conception to completion including change management while maintaining a clear and reasonable vision of 'next steps' and the 'big picture'
• Develops risk and change management plans that accurately reflect the scope of work and resources available
• Develops resource plans by working with PMO peers and team leaders to ensure appropriate resources are in place throughout each project
• Delivers instructions in a clear and concise manner, providing proper materials and documentation

Qualifications

YEARS OF RELEVANT EXPERIENCE

• 5+ years of experience managing integrated and campaign-based marketing & advertising projects, preferably in a consulting or agency environment, across a diverse set of deliverables (websites, apps, OOH, print, display, social, etc.)

 

EDUCATION REQUIRED

• Bachelor’s Degree in applicable field (marketing, communications)

 

KNOWLEDGE, SKILLS, AND COMPETENCIES

• Solid track record of successfully delivering digital and traditional projects from start to completion, on time and within budget
• Proficient with various PM tools, including MS Project & Jira
• Strong communication, organization, and follow up skills
• Leads an effective and efficient discussion, ensuring discussions stays on track and lead to a solution and/or clear next steps
• Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus
• Effective problem solving and negotiation skills to mitigate conflict or risk
• Thinks clearly and diplomatically when participating in a discussion to field complex or sensitive questions from internal or external parties
• Professional presentation, training and client facing skills
• Competent understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
• Ability to work independently and thrive in a fast-paced environment
• Strong attention to detail with the ability to multitask across multiple projects
• Positive, team-player attitude

We're looking for a Senior Engagement Manager to join our health business unit and support leadership in establishing and managing meaningful long-term relationships with our clients, our teams and our vendors. You'll be an important part of the Strategic Engagement Team, where strategy and relationships drive revenue. As a Senior Engagement Manager (Senior Account Executive), you'll be:

A liaison– successfully cultivating client relationships while keeping agency management abreast of client objectives, opportunities, issues, successes and key personnel changes

An expert – all-knowing as to the status of your accounts, regardless of responsibility level, making sure work is done on time and on budget, collaborating with workflow and Project Management teams

A team player – working closely and collaboratively with Workflow/PMO

An amazing multi-tasker – really, we don’t know how you do it all!

Responsibilities

• Opening jobs, presenting work estimates to client for approval, ensuring no agency work begins without prior written consent (while still anticipating needs and working with supervision to forecast)
• Reviewing work prior to presenting to client and ensuring the work is on strategy
• Partner with team on legal submissions and ensuring final approvals are received prior to launches
• Preparing written status reports for clients (also to be shared internally as requested); attending and often leading regular status meetings
• Coordinating monthly client billing, reviewing and approving invoices prior to sending
• Developing agency recommendations and points of view for client presentations
• Proactively looking for organic growth opportunities to increase revenue
• Effectively work with remote teams and partner agencies to build annual plans, budgets, timelines, etc.
• Function autonomously with managing up to manger, SBU leadership and senior agency leadership

Qualifications

• 3+ years progressive agency experience with digital marketing including websites, banners, eCRM, etc.
• Ideal candidate will have insurance and/or healthcare/experience
• Prior experience in healthcare marketing on the direct to patient or provider side is a plus
• Account work on clients with digital components is essential
• Must demonstrate competency in both written and verbal communication
• Proficiency in workplace technology is required
• Must complete criminal background check
• Bachelor’s degree in marketing or related field preferred
• Ability to travel as needed and collaborate with remote teams
• Consistently demonstrate active problem resolution
• Commitment to learning the healthcare industry
• Strong interest in technology, innovation, and data is a plus
• Social media experience is also a plus

We're not actively seeking to fill this position, but are always happy to hear from awesome people that are great at what they do and interested in joining Luckie.  Just know that we can't guarantee a quick response to applications submitted for this position at this time.

At Luckie, our Developers work with development and project teams to deliver usable, functional websites that meet both design and development specifications.

Responsibilities

Qualifications

Responsibilities

• Write HTML, CSS, JavaScript, PHP and SQL (and use related libraries) to build custom solutions
• Interpret Photoshop documents or other design files to develop webpages that satisfy the creative intent
• Create and Interpret data models/ER diagrams
• Develop user interface or layouts that are extendable and reusable
• Develop functional modules that are extendable and reusable
• Provide regular status updates to team and development leads
• Articulate roadblocks and impediments as they occur
• Submit clean and efficient code regularly for review and integration into larger project

Bonus Points

• Experience with Laravel, Vue, React and WordPress is a plus
• Ability to architect end-to-end solutions that are scalable
• Experience in writing automated builds
• Ability to support occasionally on nights/weekends

Qualifications

• Bachelor’s degree or equivalent experience
• 3+ years of digital development
• Responsive, mobile-first web design
• Object-oriented JavaScript
• Bootstrap CSS and JS experience
• PHP and MySQL experience
• Continuous integration experience using Git, Jenkins, etc.
• Engagement and interest in development and project as a whole
• Flexibility and ability to adapt in a fast-paced work environment
• Ability to architect technical approaches and adapt per feedback
• Work well in team and be unafraid of pair programming
• Eye for visual design and pixel-perfect development as well as ability to interpret and execute on functional requirements
• Familiarity with various developer tools for cross-browser compatibility
• Strong communication skills
• Attention to detail