Wanted: exceptional humans
A human experience agency runs on – you guessed it – humans. But not just any humans. Exceptional, smart, nice, curious humans who are hungry for answers and full of ideas.
A career at Luckie is not about having a typical background. You may be a marketer/designer hybrid who loves crowdsourcing. Or a social media pro who brainstorms brand partnerships between meetings. And you’d definitely need to be a creative who understands the power of big data.
Since the business of human engagement is filled with infinite possibilities, we look for employees that are too. It’s a good time to be at Luckie. Plus, there are doughnuts.
Think you’ve got something (or a lot of things) to bring to the table? Let’s talk.
Why It's Great to Work at Luckie
Summer Hours
Half days on Fridays.
Doughnuts & Whiskey
Doughnuts and in-house happy hours on Fridays.
Dog Friendly
We love our humans and their dogs.
401K
We’ll help you save for later.
Healthcare
Full, comprehensive coverage with options.
Paid Time Off
Because life happens.
Keep Learning
Opportunities for continuing education and career growth.
Baby Leave
Maternity and paternity paid time off available.
What’s the weirdest project you have ever worked on?
"Photoshopping clothes onto Little Debbie snack cakes."
What does Luckie smell like?
"Coffee, snack cakes, brains and Jack Daniels."
Job Openings
ENGAGEMENT SUPERVISOR (ACCOUNT SUPERVISOR)
Luckie & Company
3160 Main Street, Duluth, GA 30096 USA
Job Description
An Engagement Supervisor partners with senior account leadership on overall account health and quality of work. Establishes and grows senior-level client relationships, especially as related to ongoing account planning, to ensure all opportunities and challenges are understood, solutions identified and the account is being developed in a strategic and successful manner.
Provide Strategic and Marketing Leadership
- Understand core client business strategy and uncover new ways to support and deliver that strategy through superior customer experience and enabling technologies
- Maintain brand and digital strategies and filter client needs
- Work collaboratively with strategy, insights and creative teams to profitably execute strategies and programs
- Help implement and interpret analysis to support strategies and programs
- Ensure strategic alignment with client business goals and KPIs
- Contribute to teamwork and a constructive work environment
- Work to hit expectations for key deliverables
- Participate in client presentations and dialogue as requested
- Manage and develop client relationships to grow business organically
- Help build trust, credibility and client referrals
- Effectively work with remote teams
Utilize Strong Business Acumen:
- Work with project managers to strategically manage complex digital engagements
- Assist in leading strategic planning engagements
- Manage account profitability at or above margin targets
- Develop and meet accurate quarterly and annual revenue forecasts
Qualifications
- 5-7 years of relevant experience within notable digital/or integrated marketing agency environment
- College Degree in applicable field
- Ability to travel as needed, and collaborate with teams
- Consistently demonstrate active problem resolution
- Ability to manage client budgets, billings and forecasting
DIGITAL DESIGNER/ART DIRECTOR
Luckie & Company
Duluth, GA
Luckie is seeking a talented Digital Designer/Art Director to help craft clean, modern, responsive websites, digital solutions and integrated campaigns for our clients. This position is mainly focused on our health and pharma clients, so experience in the pharma industry is a plus.
This individual should be motivated to create innovative solutions working with our Design Director and content teams. S/he should flourish in a collaborative team environment and be comfortable interfacing with project managers, developers and client teams. Applicants should have an understanding of key UI/UX concepts so their designs can aid our clients in meeting and exceeding their business goals. A successful candidate will be able to translate high-level requirements into forward thinking, functional designs that will help our clients’ sites keep pace with the latest design trends.
Job Description
Here’s what we need you to be able do:
- Work with the design and UI/UX team to conceptualize original, clean, responsive mobile designs for our health and pharma clients
- Execute all creative stages from concept to final hand-off to the Development Team for implementation
- Create PSDs or working files for the Development Team to reference during their build
- Follow in-house design guidelines, best practices and standards
- Present and defend designs and key deliverables to peers and stakeholders
- Incorporate design direction and feedback from multiple partners and stakeholders
- Work with stakeholders to design solutions that solve an organization’s business needs
Qualifications
- 4-6 or more years of experience as a Digital Designer or Art Director
- Advanced knowledge of the Adobe Creative Suite
- Demonstrable design skills with a strong portfolio
- Experience with responsive and mobile design
VP of Marketing Technology Solutions
Luckie & Company
Duluth, GA
Job Description
Luckie is seeking a Marketing Technology Director to help lead and build upon a talented staff that has delivered nationally recognized work.
From a broader perspective, you will be charged with leading, inspiring and growing staff surrounding marketing and creative technology, sharing your knowledge across departments and helping position Luckie as an industry leader in digital experiences.
On a daily basis, you will be tasked with integrating the work of a technical team of developers, partnering with strategists, database engineers and analysts, creative directors, designers, digital production team and outside partners to ensure our interactive work drive widely successful business results.
Your role is to help envision, scope, and implement technical and digital experience opportunities that help shape the dynamics of marketing solutions using data to drive personalized and customized digital experiences.
You will leverage a variety of platforms and technologies to identify and define user experiences, simulate experiences within virtual environments, and prototype and implement various installations.
You are curious about all types of technology and appreciate how it contributes to a larger experience and marketing solution set.
When you see a marketing problem you ask yourself, “How would I make solve that with a technical experience and make it personal to the end user?”.
You understand technical and digital best practices and are knowledgeable in all that is marketing technology.
You love passionate collaborate with strategist, digital designers, and data nerds to identify opportunities and provide insights on emerging technologies.
Responsibilities
- Support the aligning of marketing technology with business goals.
- Work closely with strategists, data nerds, creative directors and the broader interactive team to guide the interactive execution of projects from an interaction design, IA/UX, usability and development perspective
- Understand the power of our director of IT to optimize our infrastructure and processes
- Work closely with CEO, executive creative director, and interactive discipline leads to continually optimize our interactive offering in terms of staffing, process and internal education
- Collaborate with clients, strategy and account teams on projects across multiple industries
- Provide technology inspiration, thought leadership in application of technology in design, and innovative in solution approach
- Translate user needs into solutions using a variety of tools while being technically agnostic
- Identify, research, and recommend technology solutions, specifications, and requirements
- Develop for the needs of the clients and end users, understanding the balance between the two
- Collaborate with external technology and solution vendors
- Adapt to skills and knowledge to various projects and platforms
- Lead client marketing technology solutions including frequent client contact
- Present to both internal and external audiences to help educate, inspire and provide thought leadership on interactive technologies
Qualifications
- Grasp of the power of data, analytics and its application in marketing
- 8+ years of deep interactive development/production experience with proven expertise and a portfolio of impressive work
- 5+ years of ad agency or digital agency experience
- 3+ years management experience
- Experience in managing outside digital production vendors
- Mobile app and mobile web development experience
- Experience with eCRM and programmatic media solutions and platforms
- Understanding of social media practices.
- Ability to effectively articulate sound recommendations, both internally and with our clients
- Possess an understanding and appreciation for fully-integrated marketing
- Understand the strengths and limitations of current and emerging platforms
- Ability to gracefully handle multiple projects in a fast-paced environment
MARKETING CONTENT STRATEGIST
Luckie & Company
Atlanta, GA
Luckie exists to relentlessly evolve the dynamics of marketing.
We are a fiercely independent 65-year-old company that fuses the science of data, insightful strategy and the art of communication to deliver wildly creative marketing that drives radical impact for our clients.
Job Description
Content Strategy defines how we seamlessly tell the brand story across the customer journey – where each interaction is purposeful, contextually relevant, and leads to desired actions. Simply put, Content Strategy ensures the right content is available to the right audience, in the right channel, at the right time throughout the consumer journey.
Content Strategists work in tandem with their Experience Strategy counterparts to bring the articulated experience to life through storytelling; with the Creative team in ensuring the content is developed paying special attention to the target audience and the channel it is intended for; with the Analytics team to optimize content development and management; and with the Development team to ensure there are no gaps within the content flow.
YOU ARE
- A hands-on expert in all things Content – from audits and calendars, to recommending frameworks and identifying topics and opportunities
- Channel agnostic, with deep understanding of digital and mobile channels and how these can be best leveraged along with traditional formats
- Passionate about Social platforms and experienced in leveraging them through content that is especially suited for the space
YOU WILL
- Understand client business objectives and through discovery, research, data-derived insight and competitive analysis, create a comprehensive and integrated content strategy across platforms
- Bring strategic competency with an acute ability to translate business-driving, big-picture ideas into aligned, impactful content pieces:
- Define content goals and tie them to key performance indicators (KPIs)
- Create content vision and roadmap across the digital ecosystem (website, email, social media, media, etc.) and in partnership with traditional marketing channels or programs
- Structure personalized content strategies through the use of personas, tone of voice, and content themes
- Create integrated content calendars led and supported by data and insights
- Collaborate with creative directors and designers, strategists, and media teams to ensure the content and strategies align
- Work with project leads to identify individual inputs needed to produce the overall deliverables
- Document best practices backed up by validated research
- Inform processes for the team that ensure high-quality deliverable output, strategic alignment, and efficient workflows
- Review performance of recommendations, and then provide data-driven insights, optimizations and content strategies to the internal teams and to the clients
Qualifications
- Bachelor’s degree in Marketing, Communications, or related field
- 4-6 years content strategy in a digital agency (NOT community management)
- Proven experience planning and developing content for mobile and social platforms
- Deep understanding of IA and UX practices, as well as the ability to leverage user personas and journeys
- Ability to interpret and translate data into actionable recommendations
- Experience with content versioning, re-targeting, and optimization tools
- Experience with CMS systems (Adobe Experience Manager preferred)
- Experience in CPG, Hospitality, Financial, and/or Health industries
Chief Creative Officer
Luckie & Company
Duluth, GA or Birmingham, AL
Job Description
We are looking for a lead creative officer/executive who is an innovative visionary, an inspiring storyteller and a dynamic leader with a voracious appetite for business-impacting ideas. S/he will focus on maximizing platforms and technologies as well as building talent and providing strong leadership to move not only our agency forward, but also our industry. This position reports to the president.
Qualifications
- 15+ years in progressive creative leadership experience roles, preferably within agencies requiring heavy digital and analytical acumen
- Minimum of three years at the ECD level or above
- Persuasive public speaking and storytelling capabilities
- Proven track record of developing creative talent
- Ability to travel frequently between Luckie offices in Atlanta and Birmingham and to client locations
- Effective communications skills
- Position may be based out of Birmingham, AL or Duluth, GA
RESPONSIBILITIES
- Function as an integral part of the company leadership team to shape and grow our business
- Be the agency’s leader on creative marketing driven by data and insights, ensuring that the quality of work from Luckie is being challenged for increased effectiveness, impact and cohesiveness across platforms
- Oversee creative teams, including setting expectations, coaching for success, and evaluating talent for selection and advancement
- Build senior level relationships with client counterparts through an immersive understanding of their brand, their business, their industry, their competition and their marketing challenges
- Raise the stature of the agency externally with clients and prospects by providing thought leadership on a variety of industry topics through external speaking engagements, panel involvement and award opportunities
- Be a critical part of educating the team about the latest technologies used in creative direction and evolving digital marketing technology
- Develop solutions that utilize the new marketing landscape – creative, technology, media and insights – and lead the team and client to understand
Additional information
PARTIAL CLIENT LIST
Glaxo Smith Kline
Little Debbie Snacks
Regions Bank
Piedmont Hospital
Alabama Power
Gulf Power
Williamsburg, Virginia Tourism
Panama City Beach Tourism
Healthcare Marketing Analyst
Luckie & Company
Atlanta
Luckie exists to relentlessly evolve the dynamics of marketing.
We are a fiercely independent 65-year-old company that fuses the science of data, insightful strategy and the art of communication to deliver wildly creative marketing that drives radical impact for our client
Job Description:
We are looking for an Analyst, responsible for analyzing large data sets, in the Pharmaceutical, Medical/Surgical, and Healthcare industries, to derive actionable insights and support strategic marketing decision making in multiple channels including digital, social, direct and traditional advertising.
Minimum Qualifications:
- Bachelor/Master’s degree in a quantitative discipline such as economics, statistics, business analytics or marketing science
- 1-3 years related experience and/or training; or equivalent combination of education and experience
- Experience manipulating data and running analyses using SAS, SPSS, R and/or SQL
- Strong analytical and critical thinking skills. Strong attention to detail
Preferred Qualifications:
- Working knowledge of standard pharmaceutical and healthcare data sets from IQVIA (formerly IMS), Symphony Health, LexisNexis or similar offerings
- Experience using Google Analytics, Omniture or comparable web analytics tool
- Experience with multivariate consumer and business segmentation
- Demonstrated ability to visualize data and create dashboards using Tableau or comparable tool
- Execution or understanding of core analytics methodologies (regression, cluster analysis, factor analysis, and decision trees)
- Experience developing reports and analyses from a variety of different sources: email, social, CRM, paid search, SEO, Direct Mail, purchase data.
- Digital experience is a huge plus
- Ability to derive actionable and strategic insights from large sets of data with minimal oversight. Knows the difference between an insight, analysis and reporting
- Strong communications skills (both external and internal). The ability to explain complex mathematical concepts to less data-savvy stakeholders is a plus. Ability to handle client presentations articulately and professionally
- Highly proficient at Microsoft Excel and Powerpoint
PARTIAL CLIENT LIST
Glaxo Smith Kline
Little Debbie Snacks
Regions Bank
Piedmont Hospital
Alabama Power
Gulf Power
Williamsburg, Virginia Tourism
Panama City Beach Tourism
Engagement Supervisor (Account Supervisor)
Luckie & Company
Atlanta
The Engagement Supervisor (Account Supervisor) position is within our Health business unit, servicing local and global pharmaceutical and healthcare clients across a broad spectrum of business. Luckie is a full service agency and we provide both digital and traditional marketing solutions to our clients.
An Engagement Supervisor partners with senior account leadership on overall account health and quality of work. He or she establishes and grows senior-level client relationships, especially as related to ongoing account planning, to ensure all opportunities and challenges are understood, solutions identified, and the account is being developed in a strategic and successful manner.
Provide Strategic and Marketing Leadership
- Understand core client business strategy and uncover new ways to support and deliver that strategy through superior customer experience and enabling technologies
- Be a steward of brand and digital strategies while following medical, regulatory, and legal (MRL) requirements
- Effectively leverage and work collaboratively with planning, data, and creative teams to profitably execute strategies and programs
- Help implement and interpret analysis to support strategies and programs
- Ensure tactical alignment with goals, objectives and strategies in partnership with partner agencies (advertising, media, data, etc)
- Participate in and/or lead client presentations and dialogue as requested
- Help build trust, credibility and client referrals to organically grow our business
- Identify opportunities uncovered during client conversations, analysis, and through pattern recognition across the account
- Effectively work with remote teams and partner agencies to build annual plans, budgets, timelines, etc
- Function autonomously while managing up to manager, SBU leadership, and senior agency leadership
- Be proactively engaged in teamwork and a constructive work environment and culture
Utilize Strong Business Acumen:
- Partner with project management counterparts to strategically manage complex digital engagements, deliver on time and on budget, and exceed client expectation
- Manage account profitability at or above margin targets
- Develop and meet accurate quarterly and annual revenue forecasts
- Contribute to new business initiatives as needed
Be an agent of progress and growth:
- Share industry trends, groundbreaking innovations with the team and utilize for clients
- Full commitment to learning the clients’ business, competitive landscape, and industry as a whole
- Contribute to organizational marketing efforts (blogs, social media, etc.)
Qualifications
- 4-6 years of relevant experience in digital marketing including websites, banners, eCRM, and video required
- College Degree in applicable field (marketing, communications, healthcare)
- Experience planning media and working with media partners
- Ability to travel as needed and collaborate with remote teams
- Consistently demonstrate active problem resolution
- Ability to manage client budgets, billings and forecasting with diligence and accuracy
- Commitment to learning the healthcare industry
- Ideal candidates will have both digital and healthcare or pharma experience
- Strong interest in technology, innovation, and data is a plus
- Must love yacht rock, margaritas, tacos and/or donuts
Project Manager
Luckie & Company
3160 Main Street, Duluth, GA 30096 USA
Luckie is seeking an experienced Project Manager who can oversee and direct multiple projects at a time, ensuring these projects meet or exceed internal & client expectations and are delivered on-time and on-budget. Project Managers can work independently, with moderate input from direct manager needed for job performance. Impeccable communication and organizational abilities are a prerequisite for consideration.
Core duties and responsibilities:
PROJECT PLANNING
- Develops an understanding of the client’s business, their needs, expectations, and requirements
- Collaborates with the project team to identify the approach, deliverables and schedule to deliver the project within established constraints
- Works with client team or discipline leads to estimate costs and timing for tasks such as project strategy, functional design, visual design, development, etc., utilizing established estimating process and tools
PROJECT EXECUTION
- Coordinates all activities of the project team and ensures that project tasks are completed by: facilitating project-related team meetings (i.e. kick-offs, status, internal/client reviews, etc,), communicating action steps to team, and delivering weekly status reports to project team, the client and management
- Develops, maintains and disseminates all project documentation including status reports, invoices, change orders, project schedules, budgets, and post mortem reviews. Ensures that all project documentation is produced in the standard format, follows internal documentation processes and is reviewed and approved.
- Manages/works with vendor/third party relationships as necessary (i.e. hosting, stock photo services, and video production)
MONITORING – SCHEDULING, FINANCIALS, RISK MANAGEMENT
- Manages and controls project scope and the change control process to ensure that projects are completed according to schedule and within budget.
- Responsible for raising and maintaining awareness of all project issues and risks, and working with appropriate personnel to develop solutions.
- Manages team and company systems associated with financial management, project/resource management and more.
- Manages project financial lifecycle, including estimates, burn reports, budget wrap-ups, etc.
RESOURCE MANAGEMENT
- Follows resource management process to ensure that projects are appropriately staffed, including both employee and contract resources
- Follows internal processes and adjusts staffing needs in a timely manner based on project shifts
CLIENT COMMUNICATION
- Acts as a client point-of-contact for day-to-day project related issues
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships
Qualifications
- At least 3 years of experience managing marketing projects, preferably in a consulting or advertising/marketing agency environment, across a diverse set of deliverables (traditional, social, digital, etc.)
- Bachelor’s degree required
- Competent knowledge of one or more of the following: software development life cycles, web technologies, web development processes and the delivery of solutions with creative and engineering components, media and advertising projects, digital strategy projects
Competent understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings - Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Strong Microsoft Project and MS Office skills
- Strong attention to detail with the ability to multitask across multiple projects
Positive, team-player attitude - Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus
Additional information
WE’RE A FIERCELY INDEPENDENT START-UP THAT’S BEEN AROUND FOR 65 YEARS.
What we do: We create wildly inventive marketing that drives radical business results.
Our talented, close-knit teams love nothing more that producing work we can all be proud of, work that works for our clients and that will pick up a few awards along the way. Our pharma, tourism, energy, health, CPG and financial clients could all use your best thinking. To keep our teams inspired, we offer Friday happy hours and free donuts in a pet-friendly environment filled with smart and nice people.
PARTIAL CLIENT LIST
Glaxo Smith Kline
Little Debbie Snacks
Regions Bank
Piedmont Hospital
Alabama Power
Gulf Power
Williamsburg, Virginia Tourism
Panama City Beach Tourism
Creative Copywriter
Luckie & Company
Birmingham
Luckie is hiring a Creative Copywriter
You love to come up with big, omni-channel ideas. You have a disdain for words like “omni-channel.” You love to write. You love to tell stories. Content, copy, traditional, digital, direct, social – you love it all. You’re passionate about collaboration. You love the smell of markers on a whiteboard. Understanding the role data plays in the process doesn’t hurt either. Oh, and you’re smart and nice. You just want to do great work and have fun doing it. Sound like you? Then Luckie may be just the place for your talents.
Primary Responsibilities
- Partner with creative and multi-disciplinary teams to craft industry-leading digital and integrated concepts.
- Present to clients and internal teams in a professional and inspiring manner.
- Be willing to write everything from social posts, blog posts, brochures and branded content to TV, radio and long form video concepts. We are a company of doers and leaders.
This is a full-time position at our office in Birmingham with periodic travel to our Atlanta office.
Qualifications
- A content or copywriting background with 3-5 years’ experience
- Broad, integrated cross-channel and digital campaign experience.
- A portfolio showing work with a conceptual focus and smart strategy
General Inquiry
Don’t see an open position that calls to you? Introduce yourself anyway. We are always on the lookout for talented humans.
Email Us