At Luckie, our creative team dreams up ads and experiences that real people care about, talk about, and proudly share with others. And when we do it just right, it’s super fun and creates amazing results for our clients. We’re currently looking for a Production Assistant to help make it all happen while learning the ins and outs of video, broadcast, and print production.

Here’s what you’ll do:

Luckie Art Buyer:

• Work with stock houses to maintain agency relationship and manage our corporate accounts with stock houses.
• Provide and document asset usage info, purchase licenses, and download/save assets.
• Maintain rights managed assets such as license renewals.
• Provide pricing estimates and manage purchase orders/invoices.

Broadcast Traffic:

• Manage and assign ISCI codes and/or AD IDs for TV and radio spots.
• Update as-produced scripts, send to Spot Genie, and review TV spots for Closed Captioning approval.
• Create purchase orders and reconcile invoices.

Print Production:

• Oversee internal production reviews (daily sign-offs) for print ads, collateral, out of home and digital executions.
• Coordinate retouching/composite work. Cnce approved, manage internal approvals and work with vendor.
• Work with and maintain relationships with various third-party vendors.
• Review all final art files before releasing to vendors to ensure accuracy and that they’re within project/estimate scope.
• Provide print specifications when necessary.
• Manage purchase orders and invoices.

Broadcast Production

• Work with our in-house video production department, Luckie Underground, on production jobs as a PA including shopping for props and wardrobe, craft service, securing equipment, general production errands, and attending shoots as needed.
• Assist Producer with all administrative duties for broadcast production including creating purchase orders, approving invoices, formatting estimates, reconciling budgets after production is complete, and generating wrap reports.
• Create pre-production documents including talent contracts, schedules, casting and location documents, vendor lists, etc.
• Create as-produced scripts after each audio session and when TV/Video jobs are complete.
• Update and maintain the production folder on the server with all pertinent information for each job throughout the production process and wrapping the job when it’s complete.

Here’s what we’re looking for:

• Strong attention-to-detail, organizational & communication skills
• Sense of teamwork; ability to work across & with multiple disciplines & teams to achieve great work
• Ability to perform in a fast-paced environment & adapt to change
• Ability to multi-task
• Able to work within client/project budgets
• Basic knowledge of design programs including InDesign; Photoshop; Illustrator; Acrobat; Windows programs (Word, Excel, PPT)

We’re currently searching for a Marketing Manager to work with our strategy and creative team on omni-channel efforts that will bolster Luckie's business development initiatives, including but not limited to email marketing, paid content, website, and social.

Here’s what you’ll do:

• Lead development and execution of monthly content calendar, including email, website, paid and organic content.
• Work with key stakeholders to develop omni-channel strategy and oversee execution.
• Lead development and execution of email marketing campaigns focused on lead generation and acquisition of new clients.
• Manage HubSpot for CRM and paid-content campaign management.
• Manage website updates.
• Work with PR group to amplify campaign impact.
• Develop content including video and social media posts.
• Liaison between key stakeholders and PMs to deliver objectives on-time and within budget.
• Work with analytics team to acquire, analyze, and report performance metrics for campaigns.
• Recommend adjustments to strategy based on metrics.

Here’s what we’re looking for:

• You are well-versed in LinkedIn advertising and utilizing its different approaches/formats to achieve marketing objectives.
• You have experience managing ongoing paid campaigns and budgets.
• You have experience managing email marketing campaigns.
• You’re familiar with workflows/journeys.
• You’ve worked with a marketing automation platform, email marketing tool, or CRM such as HubSpot, Pardot, Marketo, MailChimp, Constant Contact, or Campaign Monitor.
• You have a basic understanding of Wordpress and how to navigate through templates.
• If you have experience managing PMs and working across various departments, that’s a plus.

We’re currently looking to add an Associate Director of Digital Development and Delivery to lead our team of dynamic Developers and QA Analysts as well as external partners (remote and offshore). This person will be responsible for scaling continuous improvement and growth for themselves, their team, and our company. Our primary areas in the Healthcare/Pharmaceutical practice are in web development and CRM solutions along with other emerging tech solutions. We’re seeking a leader who understands how to help our team be successful in a fast-paced, collaborative environment, working with cross-functional members on creating solutions and resolving issues as they arise.

Here’s what you’ll do…

• Participate in project scoping of deliverables, level of effort estimates, and assumptions
• Build relationships with internal and client stakeholders from project discovery through deployment, helping to mitigate and resolve issues that arise along the way
• Assess, develop, and optimize process controls & standards for different request types
• Implement ways of working in conjunction with work management tools for efficient delivery
• Ensure delivery of development tasks are completed accurately and timely
• Mentor developers with ongoing coaching for technical ownership and leadership
• Assess and support risk and change management policies and workflows

• Prioritize, direct, and appraise the activities of team personnel (short-term & long-term)
• Work closely with QA on testing strategies, and developers on pre-testing
• Ensure release management and deployment best practices are followed
• Support project resource scheduling and department capacity planning

Here’s what we’re looking for…

• 8+ years of building consumer-facing web solutions
• 5+ years in a client-facing role
• 3+ years managing a development team of local and remote employees
• Software Engineering, Computer Science or related degree, or equivalent experience
• 2+ years of Software and Architecture Consultation experience
• Experience working with remote teams and freelancers
• Understanding of SDLC as it pertains to marketing clients
• Knowledge of Waterfall and Agile development methodologies
• Cross-platform knowledge and integration skills
• Strong leadership, communication, and relationship-building skills
• Self-Starter with ambition, team spirit, and an entrepreneurial attitude
• Competency in using Jira for Development & QA workflow management
• Understanding at a high level of the following languages/platforms:
  • HTML5 / CSS / JS
  • Adobe Experience Manager (AEM)
  • PHP / WordPress
  • Responsive HTML emails
  • HubSpot
• Experience with release and deploy schedules across self-managed, shared hosting, and cloud-based hosting infrastructures.

We are currently looking to add a hands-on lead developer to our growing team. This person will run point for successful execution of digital development projects across numerous channels and technologies for assigned clients.

Here’s what you’ll do…

• Ensure delivery of development tasks are completed in a timely manner
• Maintain and ensure workflow and change management policies are followed
• Work directly with the client for discovery and investigation of all projects, as well as working with clients to resolve any issues that may arise
• Prioritize, direct and appraise the activities of development team personnel
• Proactively anticipate client needs based on client history or requirements
• Develop a rapport across the team that fosters collaboration and communication across functions and departments
• Document solutions and processes specific to the development team
• Work closely with analytics to ensure appropriate visitor data is being tracked on websites
• Work closely with QA on testing strategies, and developers on pre-testing

Here’s what we’re looking for…

• You have 5 or more years of digital development experience (preferably frontend and backend).
• You have 2 or more years of experience in a client-facing role.
• You have at least a year of experience leading a team of local and remote developers/engineers.
• You have experience working with offshore or remote development partners.
• You understand SDLC as it pertains to marketing clients.
• You’re familiar with Waterfall and Agile development methodologies.
• You have cross-platform knowledge and integration skills.
• You have strong communication skills.
• You have experience with release and deploy schedules across self-managed, shared hosting, and cloud-based hosting infrastructures.
• You have Continuous Integration experience using Github, Jenkins, etc.

At Luckie, our analytics practice is made up of analysts, data scientists, and researchers who are responsible for data collection, management, modeling, analysis, and insights. We are currently looking for a Marketing Analytics Director to lead the analytics team in day-to-day as well as support the VP of BI and Analytics Solutions in driving our vision forward. This role will work closely with functional team members in strategy, media, tech, and creative to develop actionable insights, measurement strategies, and ultimately drive data-driven decision making to improve marketing and business outcomes.

Here’s what you’ll do:

• Teach, mentor, lead and manage a team of analysts and data scientists through day-to-day deliverables as well as development planning.
• Provide differing perspectives, ideas, or approaches to direct reports as well as collaborative powers.
• Acquire data in various formats stored across disparate systems to create a unified view of the customer, business, category, and marketing activities.
• Support digital initiatives with tagging, QA, UTM, and measurement best practices.
• Develop and oversee measurement plans customized to each client’s individual needs and objectives.
• Act as a liaison between the analytics team and strategy, connections strategy, development, and technology.
• Oversee and improve modeling outcomes for logistic, linear, and non-linear methods relating to MMM and attribution.
• Oversee and improve translation of our proprietary approach to multi-dimensional customer segmentation (including cluster analysis methods, reduction methods, etc.)
• Ensure visualization best practices are leveraged across all reporting and dashboards.
• Provide recommendations on the best technology for dashboards, data storage, etc. based on client needs.
• Participate in fast-paced client pitches including delivery of insights, proposing BI solutions, and presenting with the pitch team. 

Here’s what we’re looking for:

• You have 5 or more years of related experience and/or training (or equivalent combination of education and experience).
• You have strong communication skills with the ability to flex to various personalities in a leadership capacity while partnering within the organization for the greater benefit of the team.
• You're great at giving feedback and coaching at various levels of experience.
• You can talk about relational data concepts in your sleep.
• You have experience modeling and overseeing models built in SAS, SPSS, R, Python, etc.
• You can translate complex mathematical concepts to less data-savvy stakeholders.
• You understand data flowing in and out of marketing systems and technologies.
• Ideally, you have a Bachelor's or Master's degree in a quantitative discipline such as economics, statistics, business analytics, or marketing science.
• You have experience with tools like Google Analytics, Omniture, Adobe, or comparable web analytics tool.
• You have a strong understanding of core analytics methodologies (regression, cluster analysis, factor analysis, and decision trees).

Luckie is looking for an Executive Assistant to empower key senior leaders in our Duluth office.  They will support the President daily as well as key roles on his leadership and business development team.  If you’re a professional, experienced, energetic, persistent partner who is ready to keep things rolling and add to the culture of the organization, you may be just who we’re looking for.

Here’s what you’ll do:

• Be a trusted partner to the President tasked with making him a more effective leader by handling critical functions including managing his calendar, answering communication on his behalf, and helping prepare for meetings.
• Keep the office orderly, handling supply ordering and vendors with minimal supervision.
• Function as primary support for office event coordination, including set up and clean up, purchasing supplies, and sending notices.
• Provide ad hoc support for other leaders in office.
• Assist in paperwork and onboarding support with Human Resources.
• Schedule internal team and prospect meetings.
• Manage internal Luckie initiatives to completion such as our brand book, templates, credential decks, case study decks, promotional items, and mailers.
• Assist business development with prospective client research, keeping items in HubSpot up to date, arranging offsite client lunches, send promotional items, and register Luckie on RFP lists.
• Marketing support will include organizing and completing submissions, identifying networking and organization signups, and updating business development archives

Here’s what we’re looking for:

• You have over 8 years of experience in an executive support role within a professional services environment or fast-paced office environment.
• You are detail-oriented and a highly organized self-starter with a drive to take on additional responsibility.
• You have a proven history of dealing with confidential information.
• You are able to work in a fast-paced, team-based environment with minimal supervision.
• You have strong analytical, problem-solving, and communication skills.
• You’re very experienced with MS Office, especially Word, Excel, and PowerPoint
• You can manipulate data into user-friendly presentations, reports, charts, and graphs.

Our project management team is made up of highly motivated, detail-oriented conductors who work cross-departmentally to ensure all projects meet or exceed client expectations and are delivered on time and within budget.

We’re currently searching for a Project Coordinator to support and oversee multiple web projects.

Here’s what you’ll do:

• Communicate relevant project information to the account leadership.

• Coordinate activities of the project team and ensure project tasks are completed by:
  • facilitating project-related team meetings, such as kick-offs, status updates, and internal/client reviews
  • communicating action steps to the team
  • delivering weekly status reports to the project team, the client, and management
• Develop, maintain, and disseminate project documentation including status reports, project schedules, budgets, and postmortem reviews.
• Ensure all project documentation is produced in the standard format, follows internal documentation processes, and is reviewed/approved.
• Work in support of or under the guidance of a Sr. Project Manager or Program Manager.
• Raise and maintain awareness of all project issues and risks, and work with appropriate personnel to develop solutions.
• Manage team and company systems including Workfront and Jira to ensure proper project management.
• Manage project financial lifecycle, including estimates and budgets.
• Support resource management efforts to ensure that projects are appropriately staffed, including both employee and contract resources.

Here’s what we’re looking for:

• You’ve got around a year of experience in project management, particularly with digital or website projects.
• You understand fundamental project management concepts.
• You are a proactive, positive, team-player who likes to take ownership & lead others.
• You have impeccable communication and organizational abilities.
• Saying you’re “detail-oriented” is an understatement.
• You have strong interpersonal and time management skills.
• You’re practically an expert in MS Office.
• You have a college degree in a related field or equivalent experience.
• You’re adaptable and nimble – learning and adopting new technologies and processes quickly.

At Luckie, our strategy and planning team is made up of creative, digitally-minded marketers who understand people as much as they understand business and brands. We’re currently searching for a Strategy Manager to help lead our clients into this brave new digital world.

Here’s what you’ll do:

• Identify and articulate compelling consumer insights
• Monitor cultural, social, attitudinal, and behavioral trends and perceptions
• Lead creative brief development, including business challenge sessions
• Lead and conceive concept development for communications and upstream opportunities
• Develop and participate in qualitative and quantitative insight and target understanding
• Audit and extract insights from secondary info sources
• Provide ongoing inspiration for creative communications and business problem-solving ideas
• Partner with creative teams
• Interact with brand manager level client

Here’s what we’re looking for:

• You’re a consumer and trend expert that transforms strategic targets into initiative targets.
• You love high-concept initiatives which go beyond tasks and brands assigned.
• Your proficiency in planner skills & knowledge has been demonstrated in varied assignments.
• Your expertise is in brand building, marketing, and brand management.
• You’ve worked in some combination of finance, tourism, CPG, utilities, and/or healthcare/pharma.
• You have strong communication skills, a charismatic personality, and powerful presentation skills.
• You have experience developing qualitative and quantitative research.
• You also have a bachelor’s degree in a related field and at least 2 years of experience at an agency in strategic brand planning.

Do you love living in the marketing cloud? Are you able to communicate with various stakeholders at different levels across various departments? Do you enjoy bringing in business driving ideas and mixing technology and digital marketing expertise? If so, you may be just the person we need at Luckie! We’re currently looking for a freelance Marketing Automation Specialist who understands the need to build integrations that are scalable. This person needs to be very good at solution diagrams and documentation as well as interested in working alongside our health and pharma SBU to launch a new, innovative drug. *This is a contract role that is expected to last at least 3 months with the potential to become full-time.

Here's what you'll do:

• Create, analyze, and implement solutions that will develop a competitive edge for our clients using marketing cloud solutions.
• Understand digital, social, and mobile marketing trends
• Utilize industry best practices to create and enhance our technology stack to create a best-in-class data-driven platform
• Design and implement changes to existing software architecture including API based integrations
• Recommend the best solutions and decide the best instances to leverage vendor system capabilities vs building custom solutions
• Provide internal and external guidance around how best to configure and leverage multiple enterprise SaaS marketing cloud solutions to operationalize complex, data-driven marketing programs
• Perform in-depth capability and configuration discovery around marketing technology solutions
• Assist with audits of technology solutions and make recommendations for optimization
• Help guide platform migrations and implementations
• Serve as one of Luckie’s technical SMEs and assist with training for internal stakeholders
• Contribute to recommendations for executive-level audiences relating to marketing technology

Here's what we're looking for:

• 5+ years of experience in the technical aspects of Digital Marketing and Marketing Automation
• 3+ years of hands-on experience with a Marketing cloud platform (HubSpot, Salesforce, Oracle, SAP, Adobe, Marketo, etc.)
• 3+ years Coding dynamic and responsive emails/landing pages/forms
• 3+ years with CRM Systems (Salesforce, Microsoft, Oracle, SAP, etc.)
• 2+ years T-SQL & Relational Database Management Systems (MySQL, Oracle, Postgres, SQL-Server)
• 2+ years working with API Integrations Experience managing and using third-party integrator tools and systems like Zapier, Workato, Tray.io.
• Bachelor’s Degree in the field of Computer Science and/or Technology or relevant experience
• Top-Level certification from marketing cloud platform (HubSpot, Salesforce, Oracle, SAP, Adobe, Marketo, etc.)
• Knowledge of analytical technologies and tools
• Fluency in HTML, CSS and JavaScript
• Knowledge of object-oriented programming language Excellent communication and presentation skills with technical, non-technical, and executive audiences

We're currently searching for a highly motivated, detail-oriented, experienced Business Analyst. The selected candidate will be responsible for tasks related to digital project requirements (typically web development and CRM) as well as support account management, project management, and development teams throughout the entire project lifecycle.

Here’s what you’ll do:

• Elicit and analyze business requirements and provide clear and concise documentation for business owners
• Elicit and validate functional and technical specifications for development and QA teams
• Create use-case diagrams, activity diagrams, data flow diagrams, and other industry-standard documents using UML standards
• Provide direction on determining the best technical implementation approach and document ways of working ​
• Understand and document as-is and to-be state of systems or applications
• Perform GAP analysis, highlight associated risks through the project life cycle & provide the best optimal solutions
• Perform User Acceptance Testing ​
• Support QA team to develop and execute test cases ​when needed
• Act as a Liaison between PM, Dev. QA & Strategic Engagement Teams to “connect dots”
• Standardize the format for necessary documentation across the agency and prepare training materials to share across the agency

Here's what we're looking for:

• 3+ years with preference given to real-world work experience related to website development and database management system.
• Preference for experience working on Pharma projects and/or CRM systems
• An undergraduate college degree focused on Information Technology or Computer Science
• Competent knowledge around SDLC, Agile & Waterfall methodologies, elicitation/analysis techniques, programming, and database management systems
• Strong ownership, interpersonal, and communication skills
• Strong attention to detail with the ability to multitask across multiple projects
• Proactive, positive, team-player attitude
• Ability to learn and adopt new technologies and processes quickly

Luckie is looking for an Engagement Supervisor (also called an Account Supervisor) to join our health business unit and support leadership in establishing and managing meaningful long-term relationships with our clients, our teams, and our vendors. You'll be an important part of the Strategic Engagement Team, where strategy and relationships drive revenue.

Here's what you'll do:

• Successfully cultivate client relationships while keeping agency management abreast of client objectives, opportunities, issues, successes, and key personnel changes.
• Always know the status of your accounts, regardless of responsibility level.
• Work closely and collaboratively with project management teams to ensure work is done on time and on budget.
• Open jobs, present work estimates to the client for approval, and ensure no agency work begins without prior written consent (while still anticipating needs and working with supervision to forecast).
• Review work prior to presenting to the client and ensure the work is in alignment with strategy.
• Partner with the team on legal submissions and ensure final approvals are received prior to launches.
• Prepare written status reports for clients (also to be shared internally as requested); attend and often lead regular status meetings.
• Coordinate monthly client billing; review and approve invoices prior to sending.
• Develop agency recommendations and points of view for client presentations.
• Proactively look for organic growth opportunities to increase revenue.
• Effectively work with remote teams and partner agencies to build annual plans, budgets, timelines, etc.
• Function autonomously with managing up to manager, SBU leadership, and senior agency leadership.

Here's what we're looking for:

• You have a minimum of 5 years of relevant experience in integrated (digital and traditional) solutions, media strategies, and consumer marketing.
• We prefer that you have experience in insurance and/or healthcare marketing on the direct-to-patient or provider side but, at a minimum, you are committed to learning the healthcare industry.
• You have managed client account work with digital components.
• You are a strong written and verbal communicator.
• You consistently demonstrate active problem resolution.
• You have a strong interest in technology, innovation, and data.
• You are able to travel as needed and collaborate with remote teams.

Luckie is seeking an experienced medical editor to help support a portfolio of pharmaceutical and healthcare brands. This person will demonstrate consistent attention to detail and a relentless dedication to delivering high-quality digital tactics including branded and unbranded campaigns, websites, banner ads, and other printed and digital materials.

Here's what we're looking for: