Careers

WE ARE A HUMAN EXPERIENCE AGENCY.

What we do: We help brands get closer to their customers.

Brands today must build stronger customer intimacy in order to keep pace with their competitors. Customers desire human relationships with the brands they buy. They want real-time communications. They expect personalized experiences, mobile experiences, excellent customer service and greater satisfaction. They seek the authenticity that can only come from deep, thoughtful and very personal interactions. We help clients solve this problem by strengthening the human connections between a brand and its customers. Only by applying data-driven human insight to the customer journey can we leverage the right technology at the right time with a compelling, relevant story.

Job Description:

We are looking for an Analyst, responsible for analyzing large data sets, spread across multiple clients, to derive actionable insights and support strategic marketing decision making in multiple channels including digital, social, direct and traditional advertising.

Minimum Qualifications:

• Bachelor/Master’s degree in a quantitative discipline such as economics, statistics, business analytics or marketing science
• 1-3 years related experience and/or training; or equivalent combination of education and experience
• Experience manipulating data and running analyses using SAS, SPSS, R and/or SQL
  Strong analytical and critical thinking skills. Strong attention to detail

Preferred Qualifications:

• Experience using Google Analytics, Omniture or comparable web analytics tool
• Experience with multivariate consumer and business segmentation
• Demonstrated ability to visualize data and create dashboards using Tableau or comparable tool
• Execution or understanding of core analytics methodologies (regression, cluster analysis, factor analysis, and decision trees)
• Experience developing reports and analyses from a variety of different sources: email, social, CRM, paid search, SEO, Direct Mail, purchase data. Digital experience is a huge plus
• Ability to derive actionable and strategic insights from large sets of data with minimal oversight. Knows the difference between an insight, analysis and reporting
• Strong communications skills (both external and internal). The ability to explain complex mathematical concepts to less data-savvy stakeholders is a plus. Ability to handle client presentations articulately and professionally
• Highly proficient at Microsoft Excel and Powerpoint
• Experience working in a Marketing/Advertising Agency servicing multiple clients

If you don’t meet the qualifications, but are just finishing a relevant advanced degree, we still want to hear from you. Luckie is the place to go from crunching numbers to truly being able to derive insights that translate into strategic business decisions

ADDITIONAL INFORMATION

A human experience agency that truly believes customers are people first. Plus, we believe employees are people first and treat them accordingly. We’re a close-knit group of talented humans who love nothing more than working together to produce work that we can all be proud of, that work for our clients and pick up a few awards along the way. We are insights-driven and use data to focus the message, not destroy it. You’ll never be bored here as we have one of the most diverse portfolios in the industry. We have pharma, tourism, energy, health, CPG, sports and financial clients who all need your best thinking. We have summer hours and a limited work from home policy. Plus, and this is usually the deciding factor for people, we have donuts and meat muffins on Friday.

PARTIAL CLIENT LIST

Glaxo Smith Kline

Little Debbie Snacks

Regions Bank

Piedmont Hospital

Alabama Power

Gulf Power

Williamsburg, Virginia Tourism

Panama City Beach Tourism

 
Apply Now

The Engagement Supervisor (Account Supervisor) position is within our Health business unit, servicing local and global pharmaceutical and healthcare clients across a broad spectrum of business. Luckie is a full service agency and we provide both digital and traditional marketing solutions to our clients.

An Engagement Supervisor partners with senior account leadership on overall account health and quality of work. He or she establishes and grows senior-level client relationships, especially as related to ongoing account planning, to ensure all opportunities and challenges are understood, solutions identified, and the account is being developed in a strategic and successful manner.

Provide Strategic and Marketing Leadership

• Understand core client business strategy and uncover new ways to support and deliver that strategy through superior customer experience and enabling technologies
• Be a steward of brand and digital strategies while following medical, regulatory, and legal (MRL) requirements
• Effectively leverage and work collaboratively with planning, data, and creative teams to profitably execute strategies and programs
• Help implement and interpret analysis to support strategies and programs
• Ensure tactical alignment with goals, objectives and strategies in partnership with partner agencies (advertising, media, data, etc)
• Participate in and/or lead client presentations and dialogue as requested
• Help build trust, credibility and client referrals to organically grow our business
• Identify opportunities uncovered during client conversations, analysis, and through pattern recognition across the account
• Effectively work with remote teams and partner agencies to build annual plans, budgets, timelines, etc
• Function autonomously while managing up to manager, SBU leadership, and senior agency leadership
• Be proactively engaged in teamwork and a constructive work environment and culture

Utilize Strong Business Acumen: 

• Partner with project management counterparts to strategically manage complex digital engagements, deliver on time and on budget, and exceed client expectation
• Manage account profitability at or above margin targets
• Develop and meet accurate quarterly and annual revenue forecasts
• Contribute to new business initiatives as needed

Be an agent of progress and growth:

• Share industry trends, groundbreaking innovations with the team and utilize for clients
• Full commitment to learning the clients’ business, competitive landscape, and industry as a whole
• Contribute to organizational marketing efforts (blogs, social media, etc.)

Qualifications

• 4-6 years of relevant experience in digital marketing including websites, banners, eCRM, and video required
• College Degree in applicable field (marketing, communications, healthcare)
• Experience planning media and working with media partners
• Ability to travel as needed and collaborate with remote teams
• Consistently demonstrate active problem resolution
• Ability to manage client budgets, billings and forecasting with diligence and accuracy
• Commitment to learning the healthcare industry
• Ideal candidates will have both digital and healthcare or pharma experience
• Strong interest in technology, innovation, and data is a plus
• Must love yacht rock, margaritas, tacos and/or donuts

 
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Job Description

Qualifications

Additional information

 
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Luckie is seeking an experienced Project Manager who can oversee and direct multiple projects at a time, ensuring these projects meet or exceed internal & client expectations and are delivered on-time and on-budget. Project Managers can work independently, with moderate input from direct manager needed for job performance. Impeccable communication and organizational abilities are a prerequisite for consideration.

Core duties and responsibilities:

Project Planning

• Develops an understanding of the client’s business, their needs, expectations, and requirements
• Collaborates with the project team to identify the approach, deliverables and schedule to deliver the project within established constraints
• Works with client team or discipline leads to estimate costs and timing for tasks such as project strategy, functional design, visual design, development, etc., utilizing established estimating process and tools

Project Execution

• Coordinates all activities of the project team and ensures that project tasks are completed by: facilitating project-related team meetings (i.e. kick-offs, status, internal/client reviews, etc.), communicating action steps to team, and delivering weekly status reports to project team, the client and management
• Develops, maintains and disseminates all project documentation including status reports, invoices, change orders, project schedules, budgets, and post mortem reviews. Ensures that all project documentation is produced in the standard format, follows internal documentation processes and is reviewed and approved.
• Manages/works with vendor/third party relationships as necessary (i.e. hosting, stock photo services, and video production)

Monitoring – Schedules, Risk Management, Execution

• Manages and controls project scope and the change control process to ensure that projects are completed according to schedule and within budget.
• Responsible for raising and maintaining awareness of all project issues and risks, and working with appropriate personnel to develop solutions.
• Manages team and company systems associated with financial management, project/resource management and more.
• Manages project financial lifecycle, including estimates, burn reports, budget wrap-ups, etc.

Resource Management

• Follows resource management process to ensure that projects are appropriately staffed, including both employee and contract resources
• Follows internal processes and adjusts staffing needs in a timely manner based on project shifts

Client Communication

• Acts as a client point-of-contact for day-to-day project related issues
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships

Qualifications

• At least 3 years of experience managing marketing projects, preferably in a consulting or advertising/marketing agency environment, across a diverse set of deliverables (traditional, social, digital, etc.)
• Bachelor’s degree required
• Competent knowledge of one or more of the following: software development life cycles, web technologies, web development processes and the delivery of solutions with creative and engineering components, media and advertising projects, digital strategy projects
  Competent understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Strong Microsoft Project and MS Office skills
• Strong attention to detail with the ability to multitask across multiple projects
  Positive, team-player attitude
• Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus

Additional information

Luckie Humans are a close-knit group of talented humans who love nothing more than working together to produce great work that solves business challenges for clients. Oh, and pick up a few awards along the way. We are insights-driven and use data to focus the message, not destroy it. You’ll never be bored here as we have one of the most diverse portfolios in the industry. We have pharma, tourism, energy, health, CPG, sports and financial clients who all need your best thinking. We have summer hours and a limited work from home policy. Plus, and this is usually the deciding factor for people, we have donuts on Thursdays.

PARTIAL CLIENT LIST

Glaxo Smith Kline
Little Debbie Snacks
Regions Bank
Benchmark Rehab Partners
Piedmont Hospital
Alabama Power
Gulf Power
Williamsburg, Virginia Tourism
Panama City Beach Tourism

 
Apply Now